We didn't want to get thrown out for terrorizing the cats so we cut our visit short. He was chasing the cats into the jungle of plants, and I was chasing him. But, then our son got a little too comfortable with the cats. We also downloaded the app for $2.99 to learn more about the cats. The cats are awesome and so friendly, and we loved looking around to find them. We went into the gardens just to see the cats. We found another tour guide who was helpful. When we went back to the ticketing booth to ask if we could just go in the gardens, the woman got slightly rude with my husband. We waited our turn in line for a tour for more than half an hour, but with it being so hot, son got bored. We didn't realize that it was a guided tour that was limited to 10 people per group. but I'd go again under different circumstances.ĭue to social distancing and some miscommunication by the person working the ticketing booth, we never made the tour of the home and just explored the gardens. Our experience at the Hemingway House was rough. Thank you again for visiting and understanding our restraints of being a national historical landmark and we hope to see you again soon. Also because of having no internet in our ticket booth we are logistically unable to do any advance ticket sales without a very high risk of people duplicating and reselling admission tickets into the museum. It is a better experience for our guests and our staff to not except credit cards for admission. We tried this during COVID when there was a small fraction of people visiting the island compared to the amount visiting today and those credit card transactions took up to 5 minutes or longer. The reason we are cash only for admission is because we are unable to get a strong enough internet signal to our ticket booth to run credit cards leaving us with the only option of using a credit card machine that works off a cell phone signal. We are glad you enjoyed your tour with Tim and I thank you for understanding that we are a national historical landmark under very strict rules on what we can and cannot do. This appears to be a very loose financial situation that the IRS should take a look at. To quiet down and parents were not controlling their kids handling and touching the cats. With todays technology, you should be able to buy timed tickets on line, know that when you show up, you won’t have to wait, and not be disrupted by rude tourists. And while you’re trying to listen to the guide, others doing the self- guided tour are walking about and talking loudly. My wait was 20 minutes, but others on the self guided tour just came and went through our tour. If you want a tour guide, she tells you what time to meet in the first room - no advance scheduling. Small blue ticket that you put in a bucket with someone asking if you want a tour or self guided entry. It is a for-profit organization that only takes cash. Why did I give it a low rating? Let me start with the admission process. Under trying circumstances he did a great job.
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